TERMS & CONDITIONS

Terms & Conditions for KAAYA Jewels

The terms “We” / “Us” / “Our” / “Company” refer to KAAYA Jewels, and the terms “You” / “User” / “Visitor” refer to anyone accessing or using this website.

By accessing or using this website, you agree to be bound by the Terms & Conditions stated below. If you do not agree with any part of these terms, please discontinue use of the website immediately.

KAAYA Jewels reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of such changes.


USE OF WEBSITE & CONTENT

All content on this website, including but not limited to:

  • Logos

  • Brand name

  • Product images

  • Designs

  • Text, graphics, layouts

are the exclusive intellectual property of KAAYA Jewels, unless otherwise stated.

You may not:

  • Copy, reproduce, modify, distribute, or sell any content

  • Use any material for commercial or public purposes

  • Use KAAYA Jewels branding without written permission

Unauthorized use may result in legal action.


PRODUCT INFORMATION

All products sold are artificial jewellery.

Product images are for representation purposes only. Minor variations in color, texture, or finish may occur due to lighting, screen resolution, or handcrafted detailing.

Such variations shall not be considered defects.


ACCEPTABLE USE OF WEBSITE

You agree not to:

  • Attempt unauthorized access to any part of the website or its systems

  • Introduce viruses, malware, or harmful code

  • Interfere with website functionality or security

  • Use the website for unlawful, abusive, defamatory, obscene, or harmful activities

  • Violate intellectual property or privacy rights of others

Any violation may lead to suspension of access and legal action.


ORDERS & PAYMENTS

Orders once placed cannot be cancelled after dispatch.

KAAYA Jewels reserves the right to cancel or refuse any order at its discretion.

Prices are subject to change without prior notice.

Payments are processed through secure third-party payment gateways. KAAYA Jewels does not store card or banking details.


RETURNS, EXCHANGES & REFUNDS

All products are non-returnable and non-refundable.

Exchange is permitted only in case of damaged products, subject to mandatory unedited opening video proof.

No monetary refunds will be provided under any circumstances.

(Please refer to the Return & Exchange Policy page for detailed conditions.)


DESIGN & SENTIMENT DISCLAIMER

KAAYA Jewellery offers jewellery in a variety of designs, materials, finishes, and creative themes. Product images, descriptions, names, specifications, colours, dimensions, and other details are provided for general product representation and may vary between individual designs.

References to brass or other materials in product descriptions may relate to the stated design, finish, construction, or thematic representation of a particular product and should not be understood as a representation that all KAAYA Jewellery products are made from the same material.

Minor variations in appearance, detailing, colour, finish, or design may occur due to the nature of the product, photography, lighting, manufacturing, availability, or design variations.

Customers are advised to review the product information along with KAAYA's Privacy Policy and Terms & Conditions before placing an order.

KAAYA Jewellery designs are created for fashion and aesthetic purposes. Any artistic, cultural, traditional, or symbolic elements used in our designs are intended solely for creative and aesthetic expression and are not intended to hurt, disrespect, or offend any religion, belief, culture, community, or sentiment.


LIMITATION OF LIABILITY

KAAYA Jewels shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use or inability to use the website

  • Purchase or use of products

  • Delays, interruptions, or errors

In no event shall KAAYA Jewels’ total liability exceed the amount paid by the user for the specific product giving rise to the claim.


INDEMNITY

You agree to indemnify and hold harmless KAAYA Jewels, its owners, employees, and affiliates from any claims, losses, damages, or liabilities arising from:

  • Your use of the website

  • Violation of these Terms & Conditions


THIRD-PARTY LINKS

This website may contain links to third-party websites. KAAYA Jewels is not responsible for the content, privacy policies, or practices of such websites.


GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the jurisdiction of Indian courts only.


CONTACT INFORMATION

📧 Email: supportkaayajewels@gmail.com

📍 Address:
Laxman Taleya
Shinde Ki Chhawani
Gwalior, Madhya Pradesh, India