Privacy Policy for KAAYA Jewels

The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to KAAYA Jewels, and the terms “You” / “Your” / “User” refer to the users of our website.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including amendments relating to electronic documents and records. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and KAAYA Jewels. The terms of this Privacy Policy shall be effective upon your acceptance (directly or indirectly in electronic form, by clicking on “I Accept”, by using the website, or by any other means) and shall govern the relationship between you and KAAYA Jewels for your use of our website.

Business Address:
Laxman Taleya, Shinde Ki Chhawani,
Gwalior, Madhya Pradesh, India

Email: supportkaayajewels@gmail.com

This document is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000.

USER CONSENT

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please do not use our website.

By providing your information or availing any services offered on the website, you hereby consent to the collection, storage, processing, and transfer of your personal and non-personal information as described in this Privacy Policy.

USER INFORMATION WE COLLECT

To place an order or access certain services, we may collect the following information:

• Name

• Contact number

• Email address

• Shipping and billing address

• PIN code

• Payment-related details (processed via secure third-party gateways)

We do not collect or store sensitive personal data such as credit/debit card numbers, passwords, or banking details on our servers.

The information collected is used only to:

• Process orders

• Deliver products

• Provide customer support

• Improve user experience

Information that is freely available in the public domain or disclosed under any applicable law shall not be regarded as sensitive.

COOKIES

To enhance user experience, our website may use cookies or similar electronic tools. Cookies help us understand user preferences and improve website functionality.

Cookies do not store personal information unless you voluntarily provide it. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

INFORMATION SHARING

KAAYA Jewels does not sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

Legal Requirement:
When required by law, court order, or government authority for verification, investigation, or compliance with legal obligations.

Service Providers:
With trusted third-party partners (such as courier services or payment gateways) solely for order fulfillment and service execution, under strict confidentiality obligations.

INFORMATION SECURITY

KAAYA Jewels implements reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. These include internal reviews, secure servers, and restricted access protocols.

However, no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security during transmission over the internet.

DESIGN & SENTIMENT DISCLAIMER

KAAYA Jewellery offers jewellery in a variety of designs, materials, finishes, and creative themes. Product images, descriptions, names, specifications, colours, dimensions, and other details are provided for general product representation and may vary between individual designs.

References to brass or other materials in product descriptions may relate to the stated design, finish, construction, or thematic representation of a particular product and should not be understood as a representation that all KAAYA Jewellery products are made from the same material.

Minor variations in appearance, detailing, colour, finish, or design may occur due to the nature of the product, photography, lighting, manufacturing, availability, or design variations.

Customers are advised to review the product information along with KAAYA's Privacy Policy and Terms & Conditions before placing an order.

KAAYA Jewellery designs are created for fashion and aesthetic purposes. Any artistic, cultural, traditional, or symbolic elements used in our designs are intended solely for creative and aesthetic expression and are not intended to hurt, disrespect, or offend any religion, belief, culture, community, or sentiment.

POLICY UPDATES

KAAYA Jewels reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.

GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.